Shipping Policy
Shipping: Orders ship the same day if placed before 2 PM EST (Monday - Friday) and if all items in the order are in stock. Special Order Items: If item is not in stock, we only order this product when it is requested, additional time will be needed for processing and shipping. These items will usually ship to the customer within 7-15 business days.
Ordering: Prices shown do not include shipping and applicable taxes. All prices are shown in Canadian Dollars (CAD). Currency exchange is completed by your financial institution or the rate displayed in your PayPal transaction based on the daily rate. Order confirmation and shipping confirmation is sent by email. Unless otherwise requested, all orders within Canada are shipped using Expedited Service. All USA orders are shipped Expedited or Tracked Packet service if over 1kg in weight unless you choose express shipping. All international orders are sent tracked packet air shipping if applicable to your country unless you choose express shipping. Payment is accepted online by Credit Card, Paypal, cheque or by money orders. We reserve the right to wait until a personal cheque clears before shipping an order.
Your Country Your Responsibility
It is entirely the buyer’s responsibility to ensure that the item that they are purchasing is legally allowed as an import into their state/country. We at Ever Stevia Canada will not be held responsible if the country of destination rejects, destroys or confiscates the product. We do not offer product replacement for items lost/damaged/confiscated during overseas transit. Please do not buy if you do not agree with our terms. Questions can be emailed to info@everstevia.com.